iTunes 12 cannot recognize iPhone - How to get rid of this problem?

Published on November 13 2014

Many people has updated their iTunes to the latest iTunes 12 only to find that the new iTunes has problems with detecting or syncing their iPhone 4S, iPhone 5, iPhone 5S and even iPhone 6. Therefore, people are questioning about how to solve the syncing problem and have been taking active actions in finding iTunes alternatives which can serve as a files to iPhone transfer.

itunes 12

Many iPhone Transfers, such as Syncios and iOS Date Transfer,  work very well in transferring files on computer to iPhone. But the files to be transferred will not include iTunes purchased and rented videos which are protected by DRM from being copied and edited. iTunes M4V videos cannot be located when using these iPhone Transfer or the transferred iTunes M4V videos on iPhone cannot be played.

M4V to lossless unprotected MP4

In order to transfer iTunes purchased and rented M4V videos to iPhone using iPhone Transfer like Syncios while iPhone cannot be recognized by iTunes 12, DRM on the iTunes videos should be removed first so that they can be transferred to iPhonw as ordinary unprotected videos for sucessful plackback.

Tutorial One: How to remove DRM from iTunes purchased and rented M4V videos?

We would like a DRM Removal Tool to help us in this job. In the market, there are quite a lot of DRM Removal Tool for iTunes videos, such as AVS4Mac, Aimersoft and so on. But in order to get this DRM Removing job done quickly, we would like to use M4VGear DRM Media Converter, which can remove DRM from both iTunes purchased and rented videos at a 20X faster speed, namely, a 2-hour movie can be finsihed in about 20 minutes generally.

Other outstanding features of M4VGear includes keep subtitles and 5.1 audio track when removing DRM from iTunes videos. Besides, the original quality will be retained.

Let us now start removing DRM from iTunes Videos.

Step 1: Download and install M4VGear according to your operating system.

Download the Windows Version Here

Download the Mac Version Here

Step 2: Import iTunes purchases and renttals from iTunes Library to M4VGear

Click the "Add" button on the upper left of M4VGear to show the iTunes Library. Check the videos you want to convert and then click "OK" button to put them onto the interface for converting.

add itunes m4v media files

Step 3: Start removing DRM froM ITunes videos

Press "Convert" button on the bottom right to start removing DRM from iTunes videos one by one automatically. You are also allowed to customize subtitles, audio track as well as output folder.

start converting m4v files

Step 4: After the conversion is finished, DRM-free MP4 videos from iTunes M4V videos will be located in the output folder.

Tutorial Two: How to Transfer Videos on computer to iPhone without iTunes?

As stated above, iPhone Transfers like Syncios do an excellent job in transferring files on computer to iPhone. We will give Synios a shot in the following tranferring.

Step 1: Download and install Syncios according to your computer.

Download Syncios Free for Windows Here

Download Syncios Data Transfer for Mac Here

Step 2: Connect your iPhone to Computer via USB. Launch Syncios and wait for Syncios to finish checking your iPhone.

Welcome to Syncios iPod Transfer

Step 3: In the left column, click "Media" under your device. Then go to the right column and click Videos.

Transfer iPod's Movie to PC

Step 4: In the middle toolbar, click "Import" button to locate the DRM-free MP4 videos by M4VGear and then check all of them to be imported to your iPhone. When they appear in the interface, transferring is done. Find them on your iPhone for playback.

Note: You'd better use Syncios to convert the DRM-free MP4 videos by M4VGear to iPhone format by clicking Toolkit>Video Converter on the right of the top toolbar in case that they may not be compatible with iPhone.

Tips: If your iTunes can detect iPhone but there are items that cannot be synced to iPhone, you can also use the above method to do successful syncing.

syncios built-in tools

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